IT Support Technician – Trainee
Are you looking for the first step in to your IT career?
Join our small, hands-on IT team and help keep the technology across our Theme park, Resort and associated Farm businesses running smoothly.
Working alongside our IT Manager and IT Technician, you’ll resolve everyday IT issues, set up computers and user accounts, support tills and ticketing systems, and help with maintenance and projects. This is a great opportunity to learn the behind the scene systems that help keep our business running.
Skills and experience
No formal qualifications are needed. This is a great first step into IT, and we welcome applicants who are new to the industry. Attitude matters more than experience.
What we’re looking for:
A good general understanding of computers, Windows and Microsoft 365.
A genuine interest in IT and a willingness to learn.
A proactive approach: spotting problems and taking action without being chased.
Confidence working independently and managing your own workload.
Clear, patient communication with non-technical staff.
The ability to stay calm and prioritise when several departments need help.
Nice to have
IT support experience gained at work, college or through self-directed learning.
Basic networking knowledge, including IP addressing, DHCP, DNS and Wi-Fi.
Some exposure to Active Directory, tills or payment terminals.
A full UK driving licence.
Working pattern
Shifts are rota’d across the IT team to cover opening hours, typically between 08:30 and 19:30 (in peak periods) Weekend and bank holiday working is part of the rota.
Perks: Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.
Why Join Us?
At Crealy, we live by our values:
✨Warm & Welcoming
✨ Creating Great Spaces
✨ Making Things Easy for All
✨ Delivering Moments of Joy
If these values inspire you and you’re ready to bring energy, passion, and smiles to our guests, we’d love to hear from you.
For more information please email [email protected] or apply via the button below