Ride Accessibility Restrictions

For the safety of our guests and team, all rides and attractions operate under specific safety and accessibility requirements set by the ride manufacturer.

Read the restrictions for each ride before queuing. These requirements are enforced by our ride operators and must be followed at all times.

Due to evacuation procedures and to ensure fairness for all guests, Ride Assist Pass users and carers will be subject to capacity limits per ride cycle.

Safety is always our priority, and we reserve the right to refuse access where a guest cannot safely meet the requirements of a ride.

Height Restrictions

  • Guests must be at least 120cm to ride.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to two times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line has its own dedicated entrance located near the exit of the ride.

  • To support safe evacuation and ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance. Guests will need to use one step when boarding the ride.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 110cm to ride.

  • Guests between 110cm and 130cm must be accompanied by a responsible adult.

  • Guests above 130cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to two times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line has its own dedicated entrance located near the exit of the ride.

  • To support safe evacuation and ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance. Guests will need to use one step when boarding the ride.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 120cm to ride.

  • Guests between 120cm and 133cm must be accompanied by a responsible adult.

  • Guests above 133cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to two times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To support safe evacuation and ensure fair access for all guests, Ride Assist Pass users and their accompanying responsible individuals are allocated to one vehicle in every three dispatches.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • Guests must be able to walk unaided to ride. In the event of an evacuation, passengers may be required to walk down a steep slope and use vertical access ladders.

  • Step-free access is available to the ride entrance. Guests will need to use one step when boarding the ride.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 120cm must be accompanied by a responsible adult.

  • Guests above 120cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to two times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To support safe evacuation and ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle and must use the rear two carriages.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • Guests must be able to walk unaided to ride. In the event of an evacuation, passengers may be required to walk down a steep slope and use vertical access ladders.

  • Step-free access is available to the ride entrance. Guests will need to use one step when boarding the ride.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Flash photography is used on this ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 150cm must be accompanied by a responsible adult.

  • Guests above 150cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to two times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To support safe evacuation and ensure fair access for all guests, Ride Assist Pass users and their accompanying responsible individuals are allocated to two boats in every eight dispatches.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • Guests must be able to walk unaided to ride. In the event of an evacuation, passengers may be required to walk down a steep slope and use vertical access ladders.

  • Step-free access is available to the ride entrance. Guests will need to step down from the platform when boarding the boat.

  • The boats move slowly and continuously through the station while guests are boarding and exiting the ride.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • As this ride has no restraints, guests must be able to understand and follow all ride safety instructions and remain seated at all times throughout the ride. Standing while the ride is in operation presents a risk of falling into the water.

  • This is a water ride. Passengers will get wet during the ride.

  • Flash photography is used on this ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

Venom and Vertigo

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 100cm must be accompanied by a responsible person over 100cm.

  • Guests above 100cm can ride alone.

Viper

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 130cm must be accompanied by a responsible adult.

  • Guests above 130cm can ride alone.

Ride Assist Pass Information

  • Ride Assist Pass is not available on this ride.

Further Accessibility Information

  • Guests must be able to walk unaided to ride. In the event of an evacuation, passengers may be required to walk through a confined slide tube and down a steep slope.

  • Step-free access is available to the ride entrance via a steep ramp.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • As this ride has no restraints, guests must be able to understand and follow all ride safety instructions and remain seated at all times throughout the ride.

  • This is a water ride. Passengers will get wet during the ride.

  • Flash photography is used on this ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 120cm must be accompanied by a responsible adult.

  • Guests above 120cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of six Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 125cm must be accompanied by a responsible adult.

  • Guests above 125cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 105cm must be accompanied by a responsible adult.

  • Guests above 105cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 82cm to ride.

  • Guests between 82cm and 120cm must be accompanied by a responsible adult.

  • Guests above 120cm can ride alone.

*Please note, due to weight restrictions set by the manufacturer, each boat can only accommodate one adult.

Ride Assist Pass Information

  • Ride Assist Pass is not available on this ride.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility, provided they are able to transfer into and out of the boat without assistance.

  • Step-free access is available to the ride entrance. Guests will need to step down from the platform when boarding the boat.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • As this ride has no restraints, guests must be able to understand and follow all ride safety instructions and remain seated at all times throughout the ride.

  • This is a water ride. Passengers will get wet during the ride.

  • This is a physically active ride experience. Guests must have the understanding, physical ability and coordination required to safely control and steer the boat throughout the ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests below 110cm must be accompanied by a responsible adult and be seated on a middle or inside horse.

  • Guests above 110cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of six Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance. Guests will need to use two steps to access the ride platform.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to tolerate the movement and motion experienced during the ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 120cm must be accompanied by a responsible adult.

  • Guests above 120cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To support safe evacuation and ensure fair access for all guests, Ride Assist Pass users and their accompanying responsible individuals are allocated to one jeep in every six dispatches.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to tolerate the movement and motion experienced during the ride.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • This is a water ride. Passengers will get wet during the ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 150cm can drive alone.

  • Guests above 150cm cannot ride.

* Please note, Adults may ride as a passenger for smaller children.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • Due to the size of the ride vehicles, the responsible individual is not required to accompany the Ride Assist Pass user on the ride. If they do not ride, they must remain at the exit gate while the ride is in operation.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • This is a physically active ride experience. Guests must have the understanding, physical ability and coordination required to safely control and steer the vehicle throughout the ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

Single Karts

  • Drivers must be at least 148cm.

Double Karts

  • Drivers must be at least 148cm and aged 16 years or over.

  • Passengers must be over 92cm and be able to sit upright unaided.

*Please note, this is a pay as you go attraction and is not included with park admission. Tickets cost £7 per ride and can be purchased on the day in the Pit Lane using debit card or Apple Pay.

Ride Assist Pass Information

  • The Ride Assist Pass is not available on this ride.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • This is a physically active ride experience. Guests must have the understanding, physical ability and coordination required to safely control and steer the vehicle throughout the ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests below 90cm must be accompanied by a responsible adult.

  • Guests above 90cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance. Guests will need to use one step when boarding the ride.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to tolerate the movement and motion experienced during the ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests below 90cm must be accompanied by a responsible adult.

  • Guests above 90cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance. Guests will need to use one step when boarding the ride.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are permitted to ride. However, they are advised not to ride and do so at their own risk.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to tolerate the movement and motion experienced during the ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 90cm to ride.

  • Guests between 90cm and 120cm must be accompanied by a responsible adult.

  • Guests above 120cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are permitted to ride. However, they are advised not to ride and do so at their own risk.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 120cm must be accompanied by a responsible adult.

  • Guests above 120cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Guests will need to use steps to access the ride platform.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are permitted to ride. However, they are advised not to ride and do so at their own risk.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Flash photography is used on this ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests below 80cm cannot ride.

  • Guests above 80cm can ride alone.

*Please note, adults cannot ride.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • Due to the size of the ride vehicles, the responsible individual is not required to accompany the Ride Assist Pass user on the ride. They must remain at the exit gate while the ride is in operation.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to tolerate the movement and motion experienced during the ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests must be at least 92cm to ride.

  • Guests between 92cm and 120cm must be accompanied by a responsible adult.

  • Guests above 120cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Guests will need to use steps to access the ride platform.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, Meniere’s Disease, or other medical conditions that may be aggravated by the motion or forces of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are permitted to ride. However, they are advised not to ride and do so at their own risk.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to withstand high G-forces and sudden changes in direction.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests below 90cm must be accompanied by a responsible adult.

  • Guests above 90cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are permitted to ride. However, they are advised not to ride and do so at their own risk.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to tolerate the movement and motion experienced during the ride.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Height Restrictions

  • Guests below 105cm must be accompanied by a responsible adult.

  • Guests above 105cm can ride alone.

Ride Assist Pass Information

  • The Ride Assist Pass may be used up to five times per day on this ride.

  • The Ride Assist Pass user must be accompanied by a responsible individual aged 16 or older, who must be seated next to them.

  • The Ride Assist Pass queue line is located at the ride exit.

  • To ensure fair access for all guests, a maximum of four Ride Assist Pass users, including their accompanying responsible individuals, are permitted per ride cycle.

  • Designated seating arrangements are in place to assist with evacuation in the event of an unplanned stoppage.

Further Accessibility Information

  • This ride is suitable for guests with limited mobility. Guests may be assisted when transferring on and off the ride.

  • Step-free access is available to the ride entrance.

  • Passengers must have full upper and lower body control, be able to sit upright unaided, hold on securely at all times, and brace themselves throughout the ride.

  • Guests with heart conditions, back, spinal or neck problems, high or low blood pressure, vertigo, Meniere’s Disease, or other medical conditions that may be aggravated by the motion of the ride are advised not to ride. Guests who have recently undergone surgery are also advised not to ride.

  • Expectant mothers are permitted to ride. However, they are advised not to ride and do so at their own risk.

  • Guests with broken or fractured limbs are advised not to ride. Leg plaster casts and medical boots are not permitted, as they may present a risk during an evacuation.

  • Guests must be able to tolerate the movement and motion experienced during the ride.

  • Passengers must be able to fit safely and securely within the ride’s restraint system in order to ride.

  • Guests with missing limbs or prosthetic limbs should speak to an Operator before riding.

Halloween - Scarecrow Scare Maze, Creaky Hotel and Buddy's Spook Maze

  • Ride Assist Passes are not accepted on any of our Halloween mazes. Waiting times may be longer during busy periods.

  • Access for guests using wheelchairs is available via the main entrance. All three mazes are accessible to guests using wheelchairs.

  • Larger mobility scooters may not be able to navigate the mazes due to the confined spaces.

  • Surfaces are generally level, although some uneven surfaces may be present within the mazes and queue lines.

  • The mazes contain strobe lighting, UV lighting, smoke and haze effects, loud and sudden noises, jump scares, live actors, confined and dark spaces, and artificial smells. Guests who may be affected by these effects should consider whether the attraction is suitable for them before entering.

Christmas - Santa's Grotto

  • Ride Assist Passes are not accepted in Santa's Grotto. Waiting times may be longer during busy periods.

  • Access for guests using wheelchairs is available via the main entrance.

  • Surfaces are generally level, although some uneven surfaces may be present within the Grotto and queue line.

  • The Grotto contains UV lighting, smoke and haze effects, and artificial smells. Guests who may be affected by these effects should consider whether the attraction is suitable for them before entering.