What will happen if I breach my booking?

If you breach the booking conditions, we reserve the right to terminate your booking and/or issue a financial penalty.

Related FAQs

Yes, you can pay off your balance online. 

Click here to Manage Your Booking

 

We will be hosting an exciting calendar of evening entertainment during the Devon school holidays and on selected dates. You will be provided with an entertainment schedule upon your arrival to the Resort.

We supply bedding for all Lodge bookings. If you are booked in one of our Glamping tents as per our normal booking terms and conditions you must provide your own bedding and pillows. Alternatively we provide bedding hire for £70, this can be added onto your booking. 

Yes you can but we cannot collect this on your behalf so they will need to meet you at reception.

 

  • Camping and touring - check out 10am, check in 12pm 

  • Glamping - check out 10am, check in 4:30pm 

  • Haven Caravans - check out 10am, check in 4:30pm

  • Lodges - check out 10am, check in 4:30pm 

Please can we amend to say Reception opening times may vary, please download our Resort app for full opening times.

Yes, you can, please check the Theme Park opening times.

BBQs are permitted however this does not include disposable BBQ's. Guests may use their own coal or gas BBQ's as long as they are raised off the ground.   

Your pitch includes 10kW (Off Peak) 8kW (Peak) of electricity per day as part of our fair use policy. If you exceed this allowance, additional electricity will be charged at the current rate.

To activate your electric supply, scan the QR code on your pitch and sign up on arrival. A holding charge will be placed on your payment method, with any extra usage automatically billed.

Rates may vary based on commercial electricity costs.

Click here to view our Customer Guide to use MetPow. 

For the safety and comfort of all our guests, motorbikes are not permitted within the Resort grounds.

Charging electric vehicles is strictly prohibited on camping pitches and at all accommodation units. Any guest found charging an electric vehicle in these locations will be considered to be in breach of our booking terms and conditions.

Dedicated electric vehicle charging points are available in the disabled car park at the Theme Park for guests who require them.

How can we help?