Accessibility Safety Statement

Safety Statement

Crealy Theme Park & Resort is a member of the British Association of Leisure Parks Piers and Attractions (BALPPA) and welcomes visits by people with disabilities and will do everything possible to ensure a safe and pleasurable visit. However, certain rides and attractions can be physically demanding and vigorous. Crealy Theme Park & Resort therefore reserves the right to refuse admission to certain rides should it be felt there is a danger to a particular individual for whatever reason.

Crealy Theme Park & Resort has been advised by the Health and Safety Executive that refusal on the grounds of health and safety does not constitute discrimination. Crealy Theme Park & Resort hopes this is understood and that guests can accept the decision made is in the interest of the safety of all. Reasonable adjustments have been made throughout the theme park which make the experience as inclusive as possible, although it is not always possible to guarantee universal access for all individual needs.

This guide will assist our guests with disabilities to ensure that you have a safe and enjoyable day out. All our rides have information boards detailing rules, restrictions and advisory information. This signage, along with the information found here, will enable you to assess your own abilities and make an informed decision as to which rides you are able to use. It is the guest's responsibility to observe and obey all instructions on the boards and within this guide before entering the ride. If you have any questions, please seek out our Guest Services team at the main entrance who will provide support and guidance where needed.

Not all rides are suitable for all guests, and each has strict operating requirements based on the containment of the ride, the force of the ride and the evacuation procedure. These are set in accordance with external Ride Inspectors' requirements and exceptions will not be made. Our team will follow all rules and restrictions on health and safety grounds and will not make exceptions. please do not ask staff to break these rules.

While we are committed to supporting guests with disabilities and additional needs, all visitors are required to adhere to our Code of Conduct to ensure the safety and enjoyment of everyone. Any breaches will be managed consistently and fairly, in line with our policies, which may lead to ejection from the theme park for the safety and well-being of those affected by any anti-social, aggressive or dangerous behaviour.

Your safety whilst at Crealy is our prime concern.