Annual Passes F.A.Qs
 

What will happen if we go into another lockdown?

All paid in full Annual Passes will have an extension for the period of time we are closed for. All direct debit annual passes will have their payments paused until we reopen.

When can you use the free camping breaks with the Platinum Annual Passes?

The free two nights camping can be used any weekend outside of the Devon school holidays.

Does everyone need to have a platinum card to get the free nights camping?

Yes. Anyone who does not will be entitled to the 50% discount from the Platinum Pass.

How many people can you get discount for on day tickets?

Each annual pass allows one additional guest discount. This can only be used once a day.

What happens if my child goes above the 1m for the Mini Annual Pass?

It does not matter. We will only recheck the child’s height when their pass expires.

When do I get my full refund after upgrading to an Annual Pass?

The refund is used towards your annual pass payment. This will either come off the full price or will be used as the deposit for the direct debit.

Can I cancel my direct debit?

A direct debit can be cancelled 28 days before renewal. Email fun@crealy.co.uk to confirm.

How do I get my price for life?

As long as you renew your annual pass before it expires, you will keep the original price you paid for, no matter if our annual pass prices increase.

Can I change my bank details?

Yes! This can be done with any of our admissions team when you visit the Theme Park.

When can I use my camping discount? Can I use it more than once? Can my friends use it?

Gold and Platinum annual pass holders are entitled to 50% discount outside of Devon school holidays and 30% discount during Devon school holidays. This discount can be used as many times as you like. Only valid annual pass holders can use this discount.

Do you do NHS/carers discount on Annual Passes?

No, only on day tickets.

Can another person use my annual pass to bring my children in?

No, Annual Passes are not interchangeable.

Can I change the name of the person on an Annual Pass?

No, Annual Passes are not interchangeable. They will need to start up a new one.


Annual Pass How To Guides:
 

Platinum Annual Pass

  • 50% Theme Park entry discount for friends and family can be redeemed by purchasing the ticket at the ticket office on the day of your visit. The Annual Pass Holder will need to be present during the transaction.
  • You will receive one discounted ticket per Annual Pass Holder, per day. 
  • 25% discount on all park purchases can be redeemed by showing your Annual Pass card at the end of the transaction
  • 30% discount on all breaks booked in the Devon School Holidays 
  • 50% discount on all breaks booked outside of the Devon School Holidays. Discounted breaks will need to be booked over the phone by calling 01395 233200.
  • Free 2 night Camping stay at Crealy meadows - we offer a free of charge standard Camping pitch (fully serviced with electric hook up and water supply.) for two nights. The break will need to be booked over the phone by calling 01395 233200. 
  • Exclusive Platinum Annual Pass Lanyard will be given to you at the time of purchase 
  • The Grand Prix Pass will be given to you at the same time as Annual Pass purchase

     

Gold Annual Pass

  • 30% Theme Park entry discount for friends and family can be redeemed by purchasing the ticket at the ticket office on the day of your visit. The Annual Pass Holder will need to be present during the transaction.
  • You will receive one discounted ticket per Annual Pass Holder, per day. 
  • 20% discount on all park purchases can be redeemed by showing your Annual Pass card at the end of the transaction
  • 30% discount on all breaks booked in the Devon School Holidays 
  • 50% discount on all breaks booked outside of the Devon School Holidays. Discounted breaks will need to be booked over the phone by calling 01395 233200.
     

Silver Annual Pass

  • 25% Theme Park entry discount for friends and family can be redeemed by purchasing the ticket at the ticket office on the day of your visit. The Annual Pass Holder will need to be present during the transaction.
  • You will receive one discounted ticket per Annual Pass Holder, per day. 
  • 15% discount on all park purchases can be redeemed by showing your Annual Pass card at the end of the transaction