Summer Holiday Park Reception Support

Holiday Park Reception Support

Up to £12.50 per hour Fixed Term - Summer Contract

You must be 17+ years old to apply for this role.

Crealy Theme Park & Resort is the South West’s largest family theme park which offers over 60 rides and attractions.

At Crealy, we’re excited to grow our team! We’re seeking individuals to join our dynamic and supportive workplace. You’ll enjoy fantastic rewards such as Friends and Family passes, discounted tickets, flexible schedules, and excellent opportunities for career growth.

The park prioritises teamwork, training, and staff development and promotes an environment where employees feel appreciated and inspired.

We are seeking an enthusiastic individual to help support our Holiday Park Receptionist Team at Crealy Meadows for Sundays, Bank Holidays and School Holidays.

There will be various shifts, but you must be able to work between the hours of 8:00am and 8:00pm when the reception and campsite shop will be open.

The job role will include tasks such as:

· Creating welcome packs and distributing accommodation keys

· Providing guests with a warm welcome

· Directing guests to their allocated accommodation

· Providing accurate and informative information of services and facilities offered

· Upselling and offering additional services to benefit our guest needs and experience

· Deal with guest issues in a prompt, friendly and professional manner

· Serving guests in our campsite shop

To be a part of the Crealy Meadows reception team you must be full of enthusiasm and have a customer-focused attitude. If think you have got the ability, communication skills, passion and drive to work in a busy and demanding environment, plus the enthusiasm to deliver exceptional customer service, you could be exactly what we are looking for.

Previous experience of a holiday park setting is preferred, but not essential as full training will be provided.

In addition, the ideal candidate must have:

· A basic understanding computer system (including outlook, word & excel)

· Fantastic verbal and written communication

· An ability to work well under pressure

· Able to stand on your feet for long periods of time

· Happy to smile whilst checking our guests in outside come rain or shine

· An ability to work independently for prolonged periods of time and as part of a team

· Enthusiasm to interact with guests upon arrival and throughout their stay

· A reasonable level of fitness

This is a seasonal position that requires you to be available to work weekends, school holidays, and Bank Holidays.

Hours will be rostered in advance. You must also be flexible to meet the peak and off-peak demands of our opening.

Our team is the key to our success, we are all one team working together. We offer full training and ongoing support throughout the season. Whatever stage you are at in your working life, we have something for you. All we need is for you to have a positive attitude and enjoy working as part of a team and in a fast-paced environment.

We have various start dates throughout the year so you can still apply now for a later start date.

We believe in "Warm & Welcoming" service, creating "Great Spaces", making things "Easy for All", and delivering "Moments of Joy". If you share our values and love working in a fast-paced, guest-focused environment, we’d love to hear from you.

You will need to have proof of right to work in the UK (either a birth certificate or current passport) and be able to provide details of a reference. Please ensure you have both before