Retail Supervisor - Up To £12.90/hour
We’re seeking a friendly, experienced, and dependable Retail Supervisor with a strong eye for merchandising and stock organization to join our Theme Park and Resort retail team. Our department features a wide variety of outlets including gift shops, mobile kiosks, themed stores, and photo points, offering a fun and dynamic work environment.
As a Retail Supervisor, you’ll lead by example to ensure the smooth daily operation of our retail outlets. You’ll help keep each shop well stocked, beautifully presented, and welcoming for every guest.
Key Responsibilities:
- Lead and support your team to deliver outstanding guest experiences.
- Undertake key holder responsibilities, ensuring smooth opening and closing procedures.
- Collaborate with commercial managers to arrange team rotas.
- Operate tills and handle cash/card transactions accurately.
- Maintain visual merchandising standards to showcase products effectively.
- Manage stock levels and coordinate deliveries with the stores department.
- Upsell items and promotions to enhance the guest experience.
- Ensure the outlet is clean, tidy, and well-presented at all times.
- Provide exceptional service to VIP guests and Annual Pass Holders.
- Share your park knowledge to answer guest queries confidently.
What We’re Looking For:
- Previous supervisory or management experience in a retail environment.
- Excellent communication skills and a positive, approachable attitude.
- Strong attention to detail and a passion for delivering exceptional service.
- Professional presentation and confident leadership abilities.
- Strong organisational skills and the ability to multitask in a fast-paced environment.
- A team player who can also work independently when required.
- Willingness to learn and adapt to new systems and processes.
Training will be provided on our systems and procedures — but a genuine passion for customer service and a proactive attitude are essential.
The Details
- Pay: You will be paid up to £12.90 per hour
- Hours: Seasonal role, including weekends, school holidays, and Bank Holidays. Shifts will be rostered in advance,
- Perks: Friends & Family passes, discounted tickets, flexible shifts, and great opportunities for career development.
- Start dates: Various throughout the year—apply now for immediate or future opportunities.
- Requirements: Proof of right to work in the UK (birth certificate or passport) and contact details of a reference.
Why Join Us?
At Crealy, we live by our values:
✨Warm & Welcoming
✨ Creating Great Spaces
✨ Making Things Easy for All
✨ Delivering Moments of Joy
If these values inspire you and you’re ready to bring energy, passion, and smiles to our guests, we’d love to hear from you!
