Admissions & Guest Services Supervisor
Type of contract: Fixed Term
About the Role
£19,500 per year
We are currently recruiting for an Admissions & Guest Services Supervisor to support the leadership of one of our busiest and most exciting teams!
The role will see you reporting into our Guest Services Manager and reporting into you will be 5-10 admission hosts in our peak seasons.
You will manage the day to day operation and strategic direction of the Admissions area, leading by example you will set and you will maintain and deliver the highest quality of guest service all in line with the Admissions KPIs. You’ll ensure customer satisfaction and absolute adherence to Health & Safety Policies.
You’ll be responsible for the team welfare, dealing with guest complaints, and offering information, advice and assistance to all of our guests visiting the theme park, with the support of your manager.
Interviews will take place on the 1st of April
- Experience of managing an admissions/ticketing department or a large operational department.
Desirable but not essential.
- A strong communicator, you’ll build strong working relationships with people at all levels.
- You will have significant people management experience too, which will include managing a medium team, as well as coaching and developing team members. Our business is all about fun, so you'll have a positive and up-beat personality, but also the drive, passion and credibility to influence and make a difference.
- A Competitive Salary
- Regular reward and incentive schemes
- Company pension scheme
- 25% employee discount on all park purchases
- FREE Friends & Family Memberships
- Flexible shift patterns
- Fantastic social calendar & events
Crealy Theme Park & Resort is the South West’s largest family theme park attraction and is home to over 60 rides and attractions that also features a calendar of live shows throughout the year and a zoo.
Set in over 100 acres of Devon countryside, the business also consists of a large resort that features hot tub lodges, uniquely themed glamping tents and camping & touring pitches. Crealy is located just minutes from junction 30 of the M5 near Exeter.
This Job Role expires on 2019-04-05