Rides & Attractions Team Leader

Type of contract: Fixed Term 42.5 hours per week (until 31st December 2019)

About Us

Crealy Adventure Park & Resort is the South West’s largest family theme park attraction and is home to over 60 rides, attractions and live shows and zoo. Set in over 100 acres of countryside the business also consists of a large luxury lodge and camping resort that includes uniquely themed glamping accommodation

About the Role

Position: Rides & Attractions Team Leader

Department: Rides & Attractions

Responsible To: Rides Manager

About the role:

You will be supervising a team of ride operators, ensuring the highest levels of health and safety standards and customer service are maintained at all times.

Along with recruiting, training and providing on-going support to the team you will personally act as an ambassador for the park throughout the day, helping to create amazing experiences for our guests.

This is a highly reactive role so expect to be thinking on your feet to overcome whatever challenges the department might face. An eye for detail is essential for this role.

You will be:

  • A confident, outgoing team-player with a ‘can-do’ attitude.
  • Passionate about delivering excellent customer service.
  • Able to lead by example.
  • Calm under pressure. 
  • Able to meet the physical challenges of the role.
  • Well presented with a professional appearance and manner.
  • Flexible to work varied hours (between 7.00am-11.00pm) throughout the year.
  • A quick learner who can adapt to changing situations easily.

Skills & Experiences

  • Can demonstrate a customer-focused attitude. Ideal candidates will demonstrate extensive front-line customer service experience.
  • Confidence in operating mechanical rides.
  • Confident using computerised systems.
  • Great organisational skills.
  • Possess excellent written and verbal communication skills.
  • An ability to drive sales across the department.
  • Previous experience of co-ordinating and supervising a large team (desirable but not essential)
  • Qualified First Aider (desirable but not essential)

Benefits:

  • Competitive salary
  • Target-based bonus structure
  • Regular reward and incentive schemes.
  • Company pension scheme.
  • 25% employee discount on all park purchases.
  • Free family park access.

Personal Details


Educational, Technical & Professional Qualifications


Employment History Information


References

It is company policy to obtain two satisfactory references with one being from your current or last employer or if you have recently finished studying, form a Tutor or Head Teacher. Other references should be from someone who has known your for at least two years and cannot be a family member. References will only be taken up with your permission. All offers of employment are subject to satisfactory references being received.

Reference (current or last employer)


Other Personal Details

Because of the nature of the employment, all convictions, including those deemed as spent under the Rehabilitation of offenders Act 1974, ned to be disclosed. Ex-Offenders will considered on an individual basis. Having a criminal record will not automatically be a bar to obtaining employment. Crealy is an equal opportunities employer.

What is DBS?

The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).


General Health Issues


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My signature confirms that all the information given on this application form is true and complete. I understand that any falsification or deliberate omissions may disqualify my application or lead to my dismissal. I confirm that I am entitled to work in the UK & Ireland and can provide original documentation to confirm this. I understand that my employment is subject to references that are satisfactory to Crealy Great Adventure Park.

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This Job Role expires on 2019-01-02