Frequently Asked Questions 

Can I bring my dog to Crealy?

Due to the animals that we have at Crealy we have a zoo licence that restricts dogs being allowed onsite. We do have limited kennel space available; these are available for a £20 deposit. The kennels are a base for your animal and we do not provide food or drink.

Why can’t I book tickets for today online?

The online booking process is to be done 24 hours in advance to receive the online discount.

How do I validate my ticket for my free 6 day return?

Please see a member of the team at Guest Services before you leave the park during peak season or at admission desk number six during winter season.

My child and a few school friends would like to come to Crealy for the day what are your rules on this?

Anyone coming to Crealy must be accompanied by at least one adult aged 16 years or above.

Do you have wheelchairs onsite?

We do have a limited amount of wheelchairs onsite that can be hired out daily with a £20 refundable deposit.

Are any rides NOT included in the cost of admission?

All rides excluding the Crealy Grand Prix, Quad Bikes as well as arcade games and outdoor shooting games are included in the cost of admission.

Can I pay less if I come in halfway through the day after 2pm?

The cost for admission is per day; we do not offer discounted prices after a certain time.

Can I reserve a table for lunch, as it’s my child’s birthday?

We do not offer this facility however we shall try and accommodate you as best we can.

Are our return tickets interchangeable?

No, we require everybody having a free six day return to have their photo taken to link them to their receipt.

Can a relative use my membership card to bring my children into the theme park?

The annual memberships are not interchangeable; we offer the facility to pre-book tickets online for discounted admission rates to the theme park (subject to time of year).

Can I stand next to my child on the Carousel?

Yes, one adult per child.

Is there much to do for under 3’s?

Atlantis, Buddy Bear’s Kingdom, Victorian Carousel, & Safari Express all cater for younger guests.