Food & Beverage Team Member
Come and join our Food & Beverage Team in 2024.
You will help to deliver delicious food experiences for our Theme Park and Resort guests every day during their visit.
It is a varied role, working in one (or more) of our on-site restaurants, coffee outlets and kiosks. Whatever task you are doing, you'll have the chance to gain experience in many diverse areas of our business, it is expected that you'll deliver service to the highest standard, ensuring we exceed the expectations of all our guests through preparation, production, and service.
You are expected to be role models on delivering exceptional guest interactions whilst
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Operating tills
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Cash handling/card transactions
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Taking orders
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Serving food and drinks
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Preparing food for outlets
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Preparing and serving hot drinks
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Daily cleaning of kitchen, dining and serving areas
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Achieve sales targets as set by your manager, by upselling items and promotions
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Actively seek ways to increase revenue and keep wastage at a minimum
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Putting away deliveries and stock
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Visual merchandising – ensuring that displays are kept well stocked
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Looking after our VIP guests and our Annual Pass Holders
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Sharing your Park Knowledge to answer queries from our guests
We are looking for team that ideally have previous experience however first-class training will be given, but a passion for customer service and a great attitude towards learning new things is a must. If you do not already hold Level 1 or 2 Food Hygiene qualifications, then we will provide this with our onsite training.
The ideal candidate will:
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Be a good communicator
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Display confidence in dealing with the public
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Have an eye for detail
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Possess an ability to work independently, without supervision and as part of a larger team and enjoy sharing a passion for giving a great guest experience
This is a seasonal position that requires you to be available to work weekends, some evenings and during school holiday periods as well as bank holidays. Hours will be rostered in advance. Flexibility is also required from you to meet peak and off-peak demands of our opening.
Our team are our key to our success, we are all one team working together. We offer full training and ongoing support throughout the season. Whatever stage you are at in your working life, we have something for you. All we need is for you to have a positive attitude, enjoy working as part of a team and in a fast-paced environment.
Information for Candidates
You will need to have proof of right to work in the UK (either a birth certificate or current passport) and be able to provide details of a reference. Please ensure that you have both before applying
This role suits all ages however you will need to be 16 or over to apply for this role